A full record for every customer
Search by mobile and see all their bookings and what they're worth, with no duplicate customers.
Field-service CRM
A CRM built for field-service companies.
From the first call to the customer's rating: customer, follow-up, booking and crew in one system.
120,000+ jobs handled · 30-minute demo · no commitment
How it works
Customer, follow-up and booking, in one place.
A follow-up board per rep
Who to call today, who was postponed, who was lost, and why.
WhatsApp follows up first
A "Still interested?" message goes out by itself, and whoever says yes tops today's calls.
Stages that fit your company
Follow-up, confirmed, lost; add your own, like inspection, and drag bookings between them.
Know who sells
A leaderboard shows each rep's confirmed value and conversion rate.
Each person sees their part
Roles and permissions you set: each role sees the pages and buttons you allow.
Field-service CRM
A regular CRM stops at the sale. Rabtan carries on into the field.
The confirmed booking reaches the dispatcher, the crew gets it on their phone, accounting records what was collected, and the customer rates on WhatsApp, all in one system.
FAQ
What is a CRM system?
Customer relationship management: it keeps each customer's details and history, reminds sales who to follow up, and shows what turned into a sale.
How is Rabtan different from general CRM software?
General CRMs stop at the sale; Rabtan carries on to dispatching the crew, doing the job, collecting payment and the customer's rating.
Do requests from our website come in?
Yes. Every request from your website form becomes a follow-up with an owner, in turns or to whoever accepts first.
Can we bring our customers from Excel or our old system?
Our team reviews your data and checks it works with Rabtan before moving it, and your booking numbers continue from where they stopped.
Is Rabtan in Arabic?
Yes: Arabic first, with English, and the crew app in four languages.
Get started
Book a demo
Watch Rabtan run one of your days.
A 30-minute screen share. Leave your details and we'll get back to you within one working day.